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Customer Service Committee Workshop
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5/18/2018
When: Friday, May 18, 2018
Where: Public Service Office Building
370 Park Meadow Drive
Westerville, Ohio 
United States

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OAWWA Customer Service Committee Workshop - May 18, 2018

Location
Public Service Office Building
370 Park Meadow Dr
Westerville, OH

Fees
$79 AWWA Member ($99 after 5/11/2018)
$89 Non-member ($109 after 5/11/2018)
2 or more $70 each ($90 each after 5/11/2018)

Registration
Register online HERE
Download a flyer HERE

Make checks and invoices payable to: OAWWA 
Mail to: 17 S. High St, Suite 200, Columbus, OH 43215

Agenda

8:30 am Registration & Continental Breakfast
9:00 am Welcome from the City of Westerville
9:15 am The Crossroad between Compliance & Customer Service
Jeff Kauffman, Del-Co Water
10:15 am BREAK
10:30 am Backflow, Deducts & Irrigation
George Meyers, City of Columbus
11:30 am Open Forum – Real Problems/Real Solutions
Kim Spiert, OAWWA CSAC Co-Chair
12:00 pm Lunch
1:00 pm AMI – How Do We Get Started
Ray Schwarz, NECO
2:00 pm BREAK
2:15 pm Utility Bills from Around the State How Does Yours Measure Up? Time for a change?
Diana Steck, Software Solutions
3:15 pm Closing
Caryn Dachner, CSAC Chair